UA Connect loading forever (2024)

Make sure you install the latest UAD connect version.

install the latest version just released of UAD connect Version (UA_Connect_1_3_1_1657_Win )

mrJulian_ said:

I buy new PC, but I dont know why UA Connect not connecting like loading forever. I try to run it to my old laptop its the same, But unfortunately, I success to install Volt driver to my laptop a few month ago. But now, I cannot install driver for my Volt 1. I cannot use it with ableton now. anyone help me please.

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I'd start with an uninstall/reinstall of UAC

I had the same issue - UA Connect wouldn't launch correctly. I have Windows 10. I can't be sure that the following was the definitive fix for it, but here are some things that lead to resolving this issue. I noticed that I had a Microsoft cumulative patch from 2019 that hadn't successfully applied. When I tried to reapply it, it still failed. I ended up reapplying the "Microsoft Creators Update". Note, I had to change my registry setting for "PortableOperatingSystem" to 0 (for some reason this was set to 1, even though I have a desktop). After Creators update was applied, UA connect launched perfectly. Again, I'm not sure if the issue with the Cumulative Patch was causing the problem, but after applying the Creator Update, UA Connect launched instantly. Since you have a new PC, this might not be the issue, but you could try the steps above to see if it helps.

My problem now is that I'm not able to Redeem My Plug-ins. UA support hasn't got back to me yet on this (it's been 7 days).

Mr_Dibble said:

UA support hasn't got back to me yet on this (it's been 7 days).

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what is your ticket #?

UniversalAudio said:

what is your ticket #?

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659804. I also opened a new one today as a separate issue since I hadn't heard anyting (675664)

Mr_Dibble said:

659804. I also opened a new one today as a separate issue since I hadn't heard anyting (675664)

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Look for a reply ASAP

UniversalAudio said:

Look for a reply ASAP

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Same issue here too, i create a ticket and send logs etc.

my ticket number is : 677631

Thanks.

Same problem here.
I've also already Uninstall/Install UA Connent, but nothing is happening.

#690237

Daviddddunkin said:

A similar thing is happening to me. Although I haven’t even been able to launch UA connect ONCE to register my volt 2. I’ve tried to uninstall reinstall on my Mac, but still have had no luck…. This isn’t a hobby for me either, recording and producing is my full time job. I need this to work soon because this is disrupting my creative flow and time…
[/QUOTE
I have also filled out a request form to UA support and my ticket number is #701700

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I solved on Windows 11 turning OFF disk write caching while inslalling UAConnect. After installation I turned it ON again.

1. Right-click My Computer, and then click Properties.
2. Click the Hardware tab, and then click Device Manager.
3. Expand Disk Drives.
4. Right-click the drive on which you want to turn disk write caching on or off, and then click Properties.
5. Click the Policies tab.
6. Click to clear the Enable write caching on the disk check box.
7. Click OK.

Gianas said:

I solved on Windows 11 turning OFF disk write caching while inslalling UAConnect. After installation I turned it ON again.

1. Right-click My Computer, and then click Properties.
2. Click the Hardware tab, and then click Device Manager.
3. Expand Disk Drives.
4. Right-click the drive on which you want to turn disk write caching on or off, and then click Properties.
5. Click the Policies tab.
6. Click to clear the Enable write caching on the disk check box.
7. Click OK.

View attachment 13497

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I appreciate the help, but I have MacOS… 🫤

Geenie said:

I got some crashes while loading my DAW since last Spark update. Deleted the effects out of my session and everything opened like usually again.
Please Help.

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Be sure to get a ticket open with Support, they'll have things for you to try.

https://u.audio/support