Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ankeny come from postal codes 50021 and 50023.
Mediacom is a cable television and communications provider in the United States and offers service in 23 states. About 55% of Mediacom's subscription base is in the 60th through 100th ranked television markets. It is the largest cable company in Iowa and second largest in Illinois.
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What isn't working?
Please let us know what issue you are experiencing with Mediacom:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Mediacom?
2.10 out of 5 20,399 ratings
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Problems in the last 24 hours in Ankeny, Iowa
The chart below shows the number of Mediacom reports we have received in the last 24 hours from users in Ankeny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Mediacom
Mediacom is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Mediacom users through our website.
Internet (72%)
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TV (11%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
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Phone (1%)
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Live Outage Map Near Ankeny, Polk County, Iowa
The most recent Mediacom outage reports came from the following cities:West Des Moines, Des Moines, Johnston, Urbandale, Clive, Ankeny, Polk City, Altoona, Madrid, Windsor Heights and Pleasant Hill.
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| City | Problem Type | Report Time |
|---|---|---|
 West Des Moines | Internet | |
| Des Moines | Internet | |
| Johnston | Internet | |
| Des Moines | ||
| Des Moines | Internet | |
| West Des Moines | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Mediacom Issues Reports Near Ankeny, Iowa
Latest outage, problems and issue reports in Ankeny and nearby locations:
- Adam Wood (@adamtw1010) reported fromWest Des Moines, Iowa
PSA: Mediacom is having a nationwide outage with their activation service right now. Basically don’t reboot your modem and you’ll be fine.
- adenner (@adenner) reported fromPolk City, Iowa
another night another @MediacomSupport outage. Why am I not surprised?
- Greg Bartleman (@greg_bartleman) reported fromAnkeny, Iowa
@MediacomSupport is there an outage in Ankeny Iowa?
- Susie Thomann (@uigrad) reported fromGrimes, Iowa
@MediacomSupport another internet outage in Grimes. 2 days in a row. Any estimate on when it will be fixed?
- Jeff Saboe (@Jeff_Saboe) reported fromDes Moines, Iowa
@SmoreChick Apparently to lose money. I'm not going to pay for Mediacom or some crap just to watch the Cubs. I did with Hulu last year, but not having a stand alone or streaming option (which means cloud DVR) makes this a $80-90/month cost for 7 months. I'm not gonna pay that just to watch.
- Phil Roeder (@PhilRoeder) reported fromDes Moines, Iowa
@MediacomSupport There is a TV outage on west side of Des Moines; all channels have an unavailable message (internet works fine).
- Sir William (@KyleHerbert2) reported fromWest Des Moines, Iowa
Not thrilled that I’m spending my Friday evening trying to get ahold of literally anyone at all at @MediacomCable Internet has been down all day, and everyone at Mediacom seems to be checked out for the weekend. Ugh.
- Craig Sinclair (@bodhijames) reported fromJohnston, Iowa
@TiVoSupport Mediacom customer with Tivo boxes. Do you have beta testers testing any of these new software updates? The Tivo+ experience is absolutely painful! Not to mention the nearly daily reboots just to get tivo box up and running.Could you please step your game up...
- Susie Thomann (@uigrad) reported fromGrimes, Iowa
@MediacomSupport another internet outage In Our neighborhood? It does look like there are cables being buried.
- Brad Rodenkirk (@raidersfan9918) reported fromWest Des Moines, Iowa
Michigan State branding their basketball is so stupid. I swear if Iowa follows suit with the “Iowa Hawkeyes presented by Mediacom” I will lose it!
- Brandon (@g0LdBiZzLe) reported fromDes Moines, Iowa
I stopped being a @MediacomCable customer in college, 10 years ago because of their extremely poor customer service, their manipulative sales practices, and consistent outages. I literally pay for slower internet to avoid being a Mediacom customer. And frankly never been happier.
- bakari can’t social distance bc of kim reynolds (@kari_caldwell97) reported fromDes Moines, Iowa
@MediacomSupport Why does my internet literally just never work and why am I paying you any types of money for this?
- Andrew B. Clark (@TheBrandChef) reported fromDes Moines, Iowa
@MediacomSupport are you seeing a widespread internet outage in the SE Des Moines / 50320 area? We’re unable to get a signal.
- Adam Wood (@adamtw1010) reported fromWest Des Moines, Iowa
@Alex4Tung You won’t have internet until Mediacom fixes their problem.
- Tyler Sunstrom (@tylersunstrom1) reported fromDes Moines, Iowa
Internets been out 2 days. Supposedly no one can come look at it until Wednesday. Really letting us down @MediacomSupport
- Ryan Dixon (@RyanDixn) reported fromWest Des Moines, Iowa
It’s cool @MediacomSupport It’s not like I don’t need internet for a week. Two techs out this month, last one didn’t do anything to solve the problem and then make it another week to get someone else out.. cool.
- Meeeesha✨ (@AmeeshaXD) reported fromDes Moines, Iowa
What y’all internet providers ? Mediacom be slow 😭😭😭😭
- bacardi colorado (@kari_caldwell97) reported fromDes Moines, Iowa
@MediacomSupport just got my internet installed & this is the first time I’m trying to use it since. I can’t even complete a simple google search. & the mediacom website just halfway loaded after 8 minutes. This ain’t a good look 👀 Just got off of a 14 hour shift....plz help.
- Susie Thomann (@uigrad) reported fromGrimes, Iowa
@MediacomSupport internet and cable out in Grimes. Any estimate on resolution?
- SreehariMogallapalli (@smogallapalli) reported fromClive, Iowa
@MediacomSupport internet is down near 149th , Buenavista, Clive/Urbandale. Last two days we have seen worst service in our area..kept on loosing several times.
Mediacom Issues Reports
Latest outage, problems and issue reports in social media:
- Croey (@_croey) reported
@neverupdates yea man, we had to change from Mediacom for basically the same reason, as well as anytime it went down, it was always down for a day minimum.
- Matt (@DodgerFanMatt) reported
@MediacomSupport is there an outage in indianola, ia? No signal message v52. Restarted box and internet is working fine.
- big steppa🦍4PF (@iam_rante) reported
It rain a lil bit and mediacom wanna act stupid
- Kevin Koepnick (@kevkoep) reported
@MediacomSupport We’ve been seeing short outages multiple times per hour during the past 36 hours. They usually last just a few moments, but are making work difficult. Help?
- Gazoo (@TheGreatGazoo22) reported
@MediacomSupport Thank you for responding, however, keep in mind I can cancel my cable and save almost $200 a month and watch Court TV & KARE 11 without an issue.
- Iowaowens20fan (@iowaowens20) reported
@MediacomCable Don't use Mediacom internet service. It is terrible, and their customer service is horrendous. I had to cancel service the first week that I had it. Then they ripped me off $59.99 that was supposed to be refunded. Get Metronet service as it actually works unlike Mediacom.
- StardustCreatives (@StardustShop_) reported
Internet outage until 6am for maintenance? 😩 I just want this **** to work #mediacom
- PizzaMorgaN (@thcandpizza) reported
Tried chatting with a live agent about a couple billing questions but all they did was give me a number to call. I'm using the live chat for a reason, I'd be calling if I was able to. @MediacomSupport your agents didn't seem to want to support me
- HuntsVegas (@temporalwar) reported
@MediacomCable @MediacomSupport Nice so called planned outage out in 35761...Next time email before ....
- Adrian Daniel (@TheAdrianDaniel) reported
Great, so the Internet is down. Of-*******-course.@MediacomSupport
