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User profile for user: Eric--F
Eric--F
User level: Community Specialist
Oct 28, 2021 2:14 PM in response to Daskew78
Hello Daskew78,
Thanks for reaching out to Apple Support Communities. We've reviewed your question and it looks like you are unable to connect multiple devices to a Wi-Fi network. It's understandable that you'd want this resolved, so allow us to assist with that. Since this is occurring with more than one device, it’s likely that the issue is with the modem or router setup itself and how it interacts with your devices running iOS 15. Please try the appropriate steps in this help article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network.
If you have follow-up questions, please let us know. We're here for you. Have a fantastic day!
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User profile for user: Daskew78
Daskew78 Author
User level: Level1 11 points
Oct 28, 2021 3:49 PM in response to Eric--F
Hi,
Thanks for the reply, the last option resolved it on my phone. It's funny how it's not just happening on my phone but my brothers as well (different iphone, different apple ID but still iOS 15).
Clearly something going on with iOS 15 for this to happen.
Cheers.
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User profile for user: Daskew78
Daskew78 Author
Oct 28, 2021 4:43 PM in response to MichelleT18
Hi,
This is not resolved.
I chose to "forget" the network and it's now not showing up again. It should show up regardless of if I have the password stored.
So it appears when resetting the network settings the WiFi 6 network discovery is only temporary.
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User profile for user: Nicholas_B2
Nicholas_B2
User level: Community Specialist
Oct 28, 2021 6:33 PM in response to Daskew78
Thanks for getting back with us again, Daskew78. To confirm this behavior, if you reset the network settings again, does it reappear? We'd like to see if this is a repeatable behavior or if that was just a fluke before.
Please let us know. Thanks and have a good reset of your day.
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User profile for user: Daskew78
Daskew78 Author
User level: Level1 11 points
Oct 28, 2021 6:54 PM in response to Nicholas_B2
Hi,
Yes, the behaviour is consistent in that if I reset the network it re-appears for a limited amount of time.
If I don't re-login the SSID will eventually disappear never to be seen again (until resetting the network settings again).
If I do log in it will re-login to the network every time, but if I tell it to not auto-join it doesn't appear in the list of "My networks" again so I cannot get access to it again without resetting the network.
The same goes for if I forget the network, it's never to be seen again unless I reset the network.
It will only consistently join if I log in before it disappears and doesn't remove it from auto-join or forget it.
I've even tried logging into a hidden network with the correct credentials (even though it's not hidden) and it won't let me on.
I hope that helps.
Thanks.
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User profile for user: ManJor
ManJor
User level: Community Specialist
Oct 31, 2021 10:39 AM in response to Daskew78
Hello again, Daskew78. We want to make sure you reach the right team for help with your Wi-Fi issues. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Thank you for participating in the Apple Support Communities and have a wonderful day.
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User profile for user: MichelleT18
MichelleT18
User level: Community Specialist
Oct 28, 2021 3:58 PM in response to Daskew78
We're glad to hear that the issue has been resolved, Daskew78. Thanks for the update and take care!
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User profile for user: Daskew78
Daskew78 Author
User level: Level1 11 points
Oct 31, 2021 1:12 PM in response to ManJor
Can't be bothered... have them call me. I've spent £1200 on this phone, I think it's the least you can do!
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User profile for user: Daskew78
Daskew78 Author
User level: Level1 11 points
Oct 28, 2021 7:25 PM in response to Daskew78
As an update, I reset again just now and was re-logging into various WiFi networks to store them again. After about a minute it disappeared again so it doesn't take long to replicate.
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User profile for user: Daskew78
Daskew78 Author
User level: Level1 11 points
Oct 30, 2021 7:12 AM in response to Nicholas_B2
Hello,
Any update on this or have you given up?
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